You make the call!
You've probably heard the advice that you should call your service providers and ask for a better deal.
I did just that in the last few days and I want you to see and hear how it went. It doesn't have to be scary.
I used the occasion of a Time Warner ad in my local newspaper to call them and ask for a lower rate.
The ad offered TV Packages starting at $29.99 and Internet Packages starting at $19.99.
I pay $148.91 for my TV/Internet combo so it looks like new customers get a much better deal
I called and told the person who answered that I wanted to talk about my bill. I explained that I pay $148.91 but saw their ad offering the rates above and said I'd like to get the rates a new customer would get since I've been a customer for so long.
They transferred me to the "Customer Solutions Team" AKA the customer retention department.
The agent first offered me $13 off and then $26 when I asked him to do better. He told me to call right back and ask for a better deal on the DVR because he couldn't stack more than two offers.
I did and when all was said and done, I saved $34.77 off my bill or $417.24 for the year. The DVR rate is only for 3 months so I do have to call back to get that rate.
I then called back and got $20 knocked off the parent's $100 bill as well. A total yearly savings of over $600 for a few minutes on the phone.
Everyone I spoke with was polite and friendly.
You will receive the exact same treatment when you call your service providers.
I saved $30 a month off my cell phone bill last week.
I wonder what would happen if I called back next month. Will they save me 20% every time?
Reader Lacey reported her results...
I called AT&T and asked for a discount. The first offer was $5 less per month. I then asked to speak to someone about cancelling our service.
After speaking with the person in cancellations, I received $55 off PER MONTH for one year!!!! I kid you not. I could not believe it. When I complained about having to call back every six months, she gave me one year but said that was the most I could have.
She then gave me her direct email and phone number and told me to call again next year! I asked if she would actually be there next year and she assured me that, after 14 years service, she would indeed be around.
I couldn't be more pleased! It is unbelievable to me that we will save this much money in one year because I made one call.
***
This doesn't have to be a scary process.
This 8 minute audio will prove it...
I edited out the personal info and the pauses.
PLEASE make calls to all your service providers.
Let me know how you do!